CRM
WeI believe
A business solution does not start with code lines, it comes from business philosophy, We poured the technological and management solution that will accompany you for the next decade
We believe that all activities are similar, yet different and unique
Quality of service and support are paramount to us and are a candle to our ability to maintain customer activity continuously and quality
The company regretted its flag of commitment to excellence
CRM Solutions
Strength point
CRM Sales
The resilience and growth of an organization is based on its ability to grow and retain its customers. Syata has over the years developed a leading corporate philosophy in the field of customer relationship management Customer experience, sales mechanisms, the aim is that Syata CRM will serve the organization as an engine of growth and preservation of the existing and enable the measurement of content for leverage and not only as a survival tool .
The platform has unique and essential elements for a comprehensive solution needed for business growth, such as: Segmentation Engine, Telemarketing - Contact Center, Screen Jumping, IP Central, CTI (Computer Telephony Integration), Messaging Email Interface to Fax 2 Mile, Online Forms, Landing Pages System Interfaces Outdoor organization, control and control.
Contact Centers
Referral management system enables inquiries to track customer experience SLA-level theme and sub-topic for professional timely treatment of the quality of service determined by the manager. Connections to queue management systems, group messaging delivery, Outlook interface, call center dialer, call bouncing, recording recording routing to the municipal water closure sector, GIS app, payable mailing voucher, registered mail management
Data analysis using BI tools
Contact Center aggregates tens and thousands of data, for analyzing and understanding Contact Center activities, there are a set of reports for analyzing the activity and content for real-time decision making. Mobile and Mobile Viewing